Sunbit experienced a major incident on October 17, 2024 affecting My Sunbit and Sunbit Card, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
My SunbitSunbit Card
Update timeline
- identified Oct 17, 2024, 01:01 PM UTC
We are experiencing issues with connections to some internal services. This issue is currently impacting My Sunbit and Sunbit Card applications. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
- resolved Oct 17, 2024, 02:22 PM UTC
We are no longer seeing connectivity issues impacting internal services. My Sunbit and Sunbit Card applications are functioning again. The issue has been resolved and systems are stable.