Sunbit incident

Elevated Error Rates

Critical Resolved View vendor source →

Sunbit experienced a critical incident on June 5, 2025 affecting Sunbit iOS App and Sunbit Online Checkout and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 03:15 PM UTC
Resolved
Jun 05, 2025, 04:03 PM UTC
Duration
48m
Detected by Pingoru
Jun 05, 2025, 03:15 PM UTC

Affected components

Sunbit iOS AppSunbit Online CheckoutSunbit On-the-GoSunbit Pre-QualificationPartner Portal

Update timeline

  1. investigating Jun 05, 2025, 03:15 PM UTC

    We are experiencing elevated levels of errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

  2. resolved Jun 05, 2025, 04:03 PM UTC

    We are no longer seeing elevated errors and all services are restored. The issue has been completely resolved and systems are stable.