Sunbit experienced a critical incident on August 20, 2025 affecting Sunbit iOS App and Sunbit Online Checkout and 1 more component, lasting 1h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Sunbit iOS AppSunbit Online CheckoutSunbit On-the-GoSunbit Pre-Qualification
Update timeline
- investigating Aug 20, 2025, 04:30 PM UTC
We are experiencing errors in our loan application process. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
- monitoring Aug 20, 2025, 05:19 PM UTC
We are observing recovery of elevated error rates. Our engineering team is continuing to monitor progress towards resolution.
- resolved Aug 20, 2025, 06:23 PM UTC
We are no longer seeing elevated error rates. The issue has been completely resolved and systems are stable.