Sunbit experienced a critical incident on October 16, 2025 affecting Sunbit iOS App and Sunbit Online Checkout and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Sunbit iOS AppSunbit Online CheckoutSunbit On-the-GoSunbit Pre-QualificationMy SunbitPartner PortalSunbit Card
Update timeline
- investigating Oct 16, 2025, 05:10 PM UTC
We are experiencing elevated error rates. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
- resolved Oct 16, 2025, 05:35 PM UTC
We are no longer seeing elevated error rates. The issue has been completely resolved and systems are stable.