Sunbit experienced a major incident on February 20, 2026 affecting Sunbit iOS App and Sunbit Online Checkout and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 20, 2026, 06:47 PM UTC
We are experiencing errors in our loan application process. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
- monitoring Feb 20, 2026, 06:58 PM UTC
Errors stemmed from a third party outage degrading some internal services that is recovering. We are currently monitoring and will provide an update as soon as more information becomes available.
- monitoring Feb 20, 2026, 07:04 PM UTC
Errors stemmed from a third party outage degrading some internal services that is recovering. We are currently monitoring and will provide an update as soon as more information becomes available.
- resolved Feb 20, 2026, 07:46 PM UTC
We are no longer seeing elevated error rates. The issue has been resolved and systems are stable.