SumUp POS experienced a minor incident on February 24, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 24, 2023, 02:35 AM UTC
Type: Maintenance Duration: 20 minutes Affected Components: Backoffice, Third-Party API, Goodeats, POS, BI Reporting, Webhooks, Loyalty, KDS, CDS Feb 23, 18:54:19 GMT+0 - Identified - On 24th Feb at 2:35am UTC time, we will begin a platform update. The downtime should be around 20 minutes or less. We apologise for any inconvenience. Feb 24, 01:34:56 GMT+0 - Identified - Maintenance will begin as scheduled in 60 minutes. Feb 24, 02:55:21 GMT+0 - Completed - The scheduled maintenance has been completed. Feb 24, 02:35:18 GMT+0 - Identified - Scheduled maintenance is currently in progress. We will provide updates as necessary.