SumUp POS experienced a minor incident on December 21, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Dec 21, 2024, 07:27 PM UTC
Type: Incident Affected Components: POS Dec 22, 19:41:15 GMT+0 - Resolved - This incident has been resolved. Dec 21, 19:27:27 GMT+0 - Monitoring - We identified an issue where if you have many open sales(including table/delivery as well) on the iPad, they are sent on each sync causing more data usage than normal. We identified, fixed and released an update on the app store. We encourage all merchants to update the POS app ASAP so their data usage doesn't grow and also avoid unintended data override from other iPads on some occasion.