Sumo Logic US1 Outage History
Sumo Logic US1 is up right nowPingoru has recorded 52 incidents for Sumo Logic US1: 52 in the last 12 months and 20 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 6 | 3 of 720 (0%) |
| May 2026 | 7 | 9 of 744 (1%) |
| June 2026 | 5 | 6 of 720 (1%) |
| July 2026 | 5 | 7 of 744 (1%) |
| August 2026 | 4 | 4 of 744 (1%) |
| September 2026 | 9 | 19 of 720 (3%) |
| October 2026 | 6 | 6 of 586 (1%) |
Incidents, newest first
Minor May 5, 2026 Problem with CSE Processing Pipeline in America Federal (FED) 40m Cloud SIEM Processing
Started May 05, 2026, 10:50 AM UTC· resolved May 05, 2026, 11:30 AM UTC
- investigating May 05, 2026, 10:50 AM UTC
We are currently investigating reports of problems with CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We will provide more information soon.
- identified May 05, 2026, 11:23 AM UTC
We have identified the source of the issue affecting CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We are working on a fix for the problem.
- resolved May 05, 2026, 11:30 AM UTC
We are no longer seeing issues with CSE Processing Pipeline and normal operation has been restored at this time.
Minor May 4, 2026 Problem with CSE UI in North America 2 (US2) 41m Cloud SIEM UI
Started May 04, 2026, 12:26 PM UTC· resolved May 04, 2026, 01:07 PM UTC
- investigating May 04, 2026, 12:26 PM UTC
We are currently investigating reports of problems with CSE UI. The symptoms are: UI slowness. We will provide more information soon.
- resolved May 04, 2026, 01:07 PM UTC
We are no longer seeing issues with CSE UI and normal operation has been restored at this time.
Minor April 19, 2026 Degraded Performance detected on status page 1h 39m Overall
Started Apr 19, 2026, 09:14 PM UTC· resolved Apr 19, 2026, 10:54 PM UTC
No vendor updates were posted for this incident.
Minor April 14, 2026 Problem with Logs Collection and Metrics Collection in North America 1 (US1) 9m Logs Collection, Metrics Collection
Started Apr 14, 2026, 04:40 PM UTC· resolved Apr 14, 2026, 04:50 PM UTC
- investigating Apr 16, 2026, 08:03 AM UTC
We are currently investigating reports of problems with Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We will provide more information soon.
- monitoring Apr 16, 2026, 08:03 AM UTC
We have implemented a fix for the issue affecting Logs Collection and Metrics Collection. The symptoms are: latency in processing and displaying log data and latency in processing and displaying metrics data. We are currently monitoring the results.
- resolved Apr 16, 2026, 08:04 AM UTC
We are no longer seeing issues with Logs Collection and Metrics Collection and normal operation has been restored at this time.
Minor April 9, 2026 Problem with CSE Processing Pipeline in Canada (CA) 16m Cloud SIEM Processing
Started Apr 09, 2026, 09:54 AM UTC· resolved Apr 09, 2026, 10:10 AM UTC
- identified Apr 16, 2026, 08:01 AM UTC
We have identified the source of the issue affecting CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We are working on a fix for the problem.
- monitoring Apr 16, 2026, 08:01 AM UTC
We have implemented a fix for the issue affecting CSE Processing Pipeline. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.
- resolved Apr 16, 2026, 08:01 AM UTC
We are no longer seeing issues with CSE Processing Pipeline and normal operation has been restored at this time.
Minor April 8, 2026 Problem with Metrics Searches in Europe 1 (EU) 30m Metrics Searches
Started Apr 08, 2026, 09:14 AM UTC· resolved Apr 08, 2026, 09:44 AM UTC
- identified Apr 16, 2026, 07:57 AM UTC
We have identified the source of the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.
- monitoring Apr 16, 2026, 07:57 AM UTC
We have implemented a fix for the issue affecting Metrics Searches. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.
- resolved Apr 16, 2026, 07:57 AM UTC
We are no longer seeing issues with Metrics Searches and normal operation has been restored at this time.
Minor April 2, 2026 Problem with Logs Collection in Europe 1 (EU) 10m Logs Collection
Started Apr 02, 2026, 08:10 AM UTC· resolved Apr 02, 2026, 08:20 AM UTC
- monitoring Apr 16, 2026, 07:54 AM UTC
We have implemented a fix for the issue affecting Logs Collection. The symptoms are: latency in processing and displaying log data. We are currently monitoring the results.
- resolved Apr 16, 2026, 07:54 AM UTC
We are no longer seeing issues with Logs Collection and normal operation has been restored at this time. [Update] Following further investigation, we determined that the previously communicated resolution time was incorrect. The correct resolution time has been updated to 8:20 AM UTC.
Minor February 26, 2026 Problem with Cloud Collection in India (IN), North America 1 (US1), North America 2 (US2), Europe 1 (EU), Europe 2 (DE), Australia (AU), Japan (JP), Canada (CA), Korea (KR), and America Federal (FED) 5h 43m Cloud Collection, Cloud Collection, Cloud Collection, Cloud Collection and 5 more
Started Feb 26, 2026, 12:45 PM UTC· resolved Feb 26, 2026, 06:28 PM UTC
- investigating Mar 27, 2026, 10:19 AM UTC
We are currently investigating reports of problems with Cloud Collection for cloudSyslog Source. The symptoms are: latency in retrieving data from cloud. We will provide more information soon.
- identified Mar 27, 2026, 10:19 AM UTC
We have identified the source of the issue affecting Cloud Collection, which are resulting in latency, slowness, or delay in displaying data. We are working on a fix for the problem.
- monitoring Mar 27, 2026, 10:19 AM UTC
We have implemented a fix for the issue affecting Cloud Collection, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.
- resolved Mar 27, 2026, 10:20 AM UTC
We are no longer seeing issues with Cloud Collection and normal operation has been restored at this time.
Minor February 17, 2026 Problem with Tracing Collection in North America 1 (US1) 12h 53m Tracing Collection
Started Feb 17, 2026, 05:19 AM UTC· resolved Feb 17, 2026, 06:13 PM UTC
- investigating Mar 27, 2026, 06:55 AM UTC
We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.
- identified Mar 27, 2026, 06:55 AM UTC
We have identified the source of the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are working on a fix for the problem.
- monitoring Mar 27, 2026, 06:55 AM UTC
We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.
- resolved Mar 27, 2026, 06:56 AM UTC
We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.
Minor February 15, 2026 Problem with Tracing Collection in Australia (AU) 38m Tracing Collection
Started Feb 15, 2026, 09:41 AM UTC· resolved Feb 15, 2026, 10:19 AM UTC
- investigating Mar 27, 2026, 06:52 AM UTC
We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.
- monitoring Mar 27, 2026, 06:52 AM UTC
We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.
- resolved Mar 27, 2026, 06:52 AM UTC
We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.
Critical February 13, 2026 Problem with Metrics Collection in Australia (AU) 50m Metrics Collection
Started Feb 13, 2026, 09:53 AM UTC· resolved Feb 13, 2026, 10:43 AM UTC
- investigating Mar 27, 2026, 10:13 AM UTC
We are currently investigating reports of problems with Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.
- monitoring Mar 27, 2026, 10:13 AM UTC
We have implemented a fix for the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.
- resolved Mar 27, 2026, 10:13 AM UTC
We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.
Minor February 13, 2026 Problem with Tracing Collection in Europe 2 (DE) and Australia (AU) 38m Tracing Collection, Tracing Collection
Started Feb 13, 2026, 08:53 AM UTC· resolved Feb 13, 2026, 09:32 AM UTC
- investigating Mar 27, 2026, 06:45 AM UTC
We are currently investigating reports of problems with Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We will provide more information soon.
- monitoring Mar 27, 2026, 06:46 AM UTC
We have implemented a fix for the issue affecting Tracing Collection. The symptoms are: latency in processing and displaying tracing data. We are currently monitoring the results.
- resolved Mar 27, 2026, 06:47 AM UTC
We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.
Minor January 23, 2026 Problem with Data Indexing in North America 2 (US2) and North America 1 (US1) 24m Data Indexing, Data Indexing
Started Jan 23, 2026, 10:18 AM UTC· resolved Jan 23, 2026, 10:42 AM UTC
- investigating Mar 27, 2026, 05:06 AM UTC
We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying log data. We will provide more information soon.
- identified Mar 27, 2026, 05:07 AM UTC
We have identified the source of the issue affecting Data Indexing. The symptoms are: latency in processing and displaying log data. We are working on a fix for the problem.
- resolved Mar 27, 2026, 05:07 AM UTC
We are no longer seeing issues with Data Indexing and normal operation has been restored at this time. [Update] We have updated this incident to include North America 2 (US2) as an impacted deployment.
Minor January 22, 2026 Problem with Metrics Alerting in North America 1 (US1) 41m Metrics Alerting
Started Jan 22, 2026, 05:50 AM UTC· resolved Jan 22, 2026, 06:32 AM UTC
- investigating Mar 27, 2026, 04:52 AM UTC
We are currently investigating reports of problems with Metrics Alerting. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.
- identified Mar 27, 2026, 04:54 AM UTC
We have identified the source of the issue affecting Metrics Alerting. The symptoms are: latency in processing and displaying metrics data. We are working on a fix for the problem.
- monitoring Mar 27, 2026, 04:54 AM UTC
We have implemented a fix for the issue affecting Metrics Alerting. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.
- resolved Mar 27, 2026, 04:54 AM UTC
We are no longer seeing issues with Metrics Alerting and normal operation has been restored at this time.