Sufio incident

Data synchronization down

Critical Resolved View vendor source →

Sufio experienced a critical incident on April 13, 2021 affecting Sufio Accounts and Data Synchronization, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2021, 01:01 PM UTC
Resolved
Apr 13, 2021, 01:44 PM UTC
Duration
43m
Detected by Pingoru
Apr 13, 2021, 01:01 PM UTC

Affected components

Sufio AccountsData Synchronization

Update timeline

  1. investigating Apr 13, 2021, 01:01 PM UTC

    We are currently looking into the issue.

  2. investigating Apr 13, 2021, 01:13 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 13, 2021, 01:44 PM UTC

    We resolved this issue and all systems should be now operational.