Sufio incident

Data synchronization down

Critical Resolved View vendor source →

Sufio experienced a critical incident on May 11, 2021 affecting Data Synchronization, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2021, 12:25 PM UTC
Resolved
May 11, 2021, 12:52 PM UTC
Duration
27m
Detected by Pingoru
May 11, 2021, 12:25 PM UTC

Affected components

Data Synchronization

Update timeline

  1. investigating May 11, 2021, 12:25 PM UTC

    We are currently experiencing decreased performance with our data synchronization.

  2. monitoring May 11, 2021, 12:38 PM UTC

    Situation is stabilised and we keep monitoring our data synchronization jobs.

  3. resolved May 11, 2021, 12:52 PM UTC

    This incident has been resolved.