Sufio incident

Issues with Sufio accounts

Major Resolved View vendor source →

Sufio experienced a major incident on October 28, 2021 affecting Sufio Accounts and Data Synchronization and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2021, 04:02 PM UTC
Resolved
Oct 28, 2021, 04:31 PM UTC
Duration
29m
Detected by Pingoru
Oct 28, 2021, 04:02 PM UTC

Affected components

Sufio AccountsData SynchronizationWebsiteBlog and Articles

Update timeline

  1. investigating Oct 28, 2021, 04:02 PM UTC

    We are currently investigating an issue preventing some users from accessing their Sufio accounts. We apologize for any inconvenience and will provide more updates as they become available.

  2. resolved Oct 28, 2021, 04:31 PM UTC

    We have resolved the issue, and our services are now operating as normal. Thank you for your patience throughout this process.