Sufio incident

Issues with [Sufio accounts/sending emails/online payments]

Critical Resolved View vendor source →

Sufio experienced a critical incident on January 19, 2023 affecting Sufio Accounts and Website, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2023, 11:09 AM UTC
Resolved
Jan 19, 2023, 12:43 PM UTC
Duration
1h 33m
Detected by Pingoru
Jan 19, 2023, 11:09 AM UTC

Affected components

Sufio AccountsWebsite

Update timeline

  1. identified Jan 19, 2023, 11:09 AM UTC

    We have identified the cause of the issue, and a fix is being implemented.

  2. monitoring Jan 19, 2023, 12:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 19, 2023, 12:43 PM UTC

    This incident has been resolved.