Sufio incident

Issues with [Sufio accounts]

Minor Resolved View vendor source →

Sufio experienced a minor incident on May 3, 2023 affecting Sufio Accounts, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2023, 05:08 PM UTC
Resolved
May 03, 2023, 06:49 PM UTC
Duration
1h 41m
Detected by Pingoru
May 03, 2023, 05:08 PM UTC

Affected components

Sufio Accounts

Update timeline

  1. investigating May 03, 2023, 05:08 PM UTC

    We are currently investigating an issue preventing shopify users from [accessing their Sufio accounts]. We apologize for any inconvenience and will provide more updates as they become available.

  2. investigating May 03, 2023, 05:09 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 03, 2023, 06:49 PM UTC

    This incident has been resolved.