Sufio incident

Issues with Sufio accounts/sending emails/online payments

Critical Resolved View vendor source →

Sufio experienced a critical incident on April 3, 2024 affecting Sufio Accounts and Data Synchronization and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2024, 12:26 PM UTC
Resolved
Apr 03, 2024, 02:15 PM UTC
Duration
1h 49m
Detected by Pingoru
Apr 03, 2024, 12:26 PM UTC

Affected components

Sufio AccountsData SynchronizationWebsiteBlog and Articles

Update timeline

  1. identified Apr 03, 2024, 12:26 PM UTC

    We have identified the cause of the issue, and a fix is being implemented.

  2. monitoring Apr 03, 2024, 02:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 03, 2024, 02:15 PM UTC

    This incident has been resolved.