Subscribe Pro experienced a notice incident on April 14, 2019, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 14, 2019, 02:41 PM UTC
We are currently investigating a partial outage of our recurring order processing.
- monitoring Apr 14, 2019, 03:08 PM UTC
We have identified the issue and put a fix into place. We will continue to monitor to ensure everything continues to process as expected. If your accounts' subscriptions were delayed, they should process soon.
- resolved Apr 14, 2019, 03:46 PM UTC
The partial outage of recurring order processing has been resolved.