Subscribe Pro experienced a minor incident on June 24, 2019 affecting API | api.subscribepro.com, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 24, 2019, 10:55 AM UTC
We're currently investigating a partial outage of our hosted widget code. The cause seems to be related to a Cloudflare connection issue.
- investigating Jun 24, 2019, 11:06 AM UTC
Issue was determined to be caused by Cloudflare outage - https://www.cloudflarestatus.com/ We have temporarily bypassed the issue and hosted code should be available.
- monitoring Jun 24, 2019, 11:06 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 24, 2019, 01:49 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 24, 2019, 01:51 PM UTC
The root cause was a Cloudflare outage. Cloudflare service has been fully restored. Subscribe Pro hosted code is now fully operational as well. https://www.cloudflarestatus.com/