Subscribe Pro incident

Recurring Orders not Processing

Notice Resolved View vendor source →

Subscribe Pro experienced a notice incident on July 30, 2019, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2019, 06:08 PM UTC
Resolved
Jul 30, 2019, 06:53 PM UTC
Duration
45m
Detected by Pingoru
Jul 30, 2019, 06:08 PM UTC

Update timeline

  1. investigating Jul 30, 2019, 06:08 PM UTC

    We are investigating reports that some recurring orders are not being processed as expected.

  2. monitoring Jul 30, 2019, 06:14 PM UTC

    We have fixed the issue causing some recurring orders not to be processed. We will continue to monitor for any further issues.

  3. resolved Jul 30, 2019, 06:53 PM UTC

    This incident has been resolved.