Subscribe Pro incident

Outage: API and Merchant App

Major Resolved View vendor source →

Subscribe Pro experienced a major incident on May 26, 2020, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2020, 09:39 AM UTC
Resolved
May 26, 2020, 10:35 AM UTC
Duration
56m
Detected by Pingoru
May 26, 2020, 09:39 AM UTC

Update timeline

  1. investigating May 26, 2020, 09:39 AM UTC

    This incident is due to issues at our upstream provider. We will keep you updated as it is investigated and resolved. https://status.platform.sh/

  2. monitoring May 26, 2020, 10:13 AM UTC

    A fix has been applied by our upstream provider. Services are currently up and being monitored.

  3. resolved May 26, 2020, 10:35 AM UTC

    The issue has been resolved by our upstream provider.