Subscribe Pro incident

Degraded Performance of our Merchant App and API.

Minor Resolved View vendor source →

Subscribe Pro experienced a minor incident on September 17, 2020 affecting API | api.subscribepro.com and Management Portal | platform.subscribepro.com, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2020, 08:03 PM UTC
Resolved
Sep 17, 2020, 08:26 PM UTC
Duration
22m
Detected by Pingoru
Sep 17, 2020, 08:03 PM UTC

Affected components

API | api.subscribepro.comManagement Portal | platform.subscribepro.com

Update timeline

  1. investigating Sep 17, 2020, 08:03 PM UTC

    We are currently investigating degraded performance of our Merchant App and API.

  2. monitoring Sep 17, 2020, 08:13 PM UTC

    A fix has been completed and performance has returned to normal. We will continue to monitor.

  3. resolved Sep 17, 2020, 08:26 PM UTC

    This incident has been resolved.