Subscan incident

Subscan Testnet Service Down

Critical Resolved View vendor source →

Subscan experienced a critical incident on July 15, 2025 affecting Subscan Westend API and Subscan Agung-Testnet API and 1 more component, lasting 23h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2025, 09:37 AM UTC
Resolved
Jul 16, 2025, 09:18 AM UTC
Duration
23h 40m
Detected by Pingoru
Jul 15, 2025, 09:37 AM UTC

Affected components

Subscan Westend APISubscan Agung-Testnet APISubscan Dancebox APISubscan Shibuya APISubscan Neuroweb-Testnet APISubscan Opal APISubscan Paseo APISubscan Coretime-Westend APISubscan Assethub-Westend APISubscan Bridgehub-Westend API

Update timeline

  1. investigating Jul 15, 2025, 09:37 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 15, 2025, 09:49 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 16, 2025, 03:50 AM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 16, 2025, 09:18 AM UTC

    This incident has been resolved.