Subscan experienced a minor incident on July 28, 2021, lasting 16h 45m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 28, 2021, 09:45 AM UTC
We noticed an increased time-out and error rate of requests that query historical and legacy data after published a new version. We have rolled back to the previous deployment and started to investigate the issue. The latest update will be posted here shortly. Thank you for your patience!
- identified Jul 28, 2021, 11:59 AM UTC
We have located the issue. It will be fixed in the hotfix release tomorrow.
- resolved Jul 29, 2021, 02:30 AM UTC
The issue has been resolved and the new version has been deployed.