Subscan incident

Subscan API Errors

Major Resolved View vendor source →

Subscan experienced a major incident on October 22, 2021 affecting Subscan Polkadot API and Subscan Kusama API, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2021, 04:19 AM UTC
Resolved
Oct 22, 2021, 05:10 AM UTC
Duration
50m
Detected by Pingoru
Oct 22, 2021, 04:19 AM UTC

Affected components

Subscan Polkadot APISubscan Kusama API

Update timeline

  1. investigating Oct 22, 2021, 04:19 AM UTC

    We noticed an increased response time of our API and some APIs returned errors again. The patch is underway.

  2. monitoring Oct 22, 2021, 04:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 22, 2021, 05:10 AM UTC

    This incident has been resolved.