Subscan incident

Subscan API Performance Issue

Minor Resolved View vendor source →

Subscan experienced a minor incident on January 20, 2022 affecting Subscan Polkadot API and Subscan Kusama API, lasting 8h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2022, 04:50 AM UTC
Resolved
Jan 20, 2022, 01:00 PM UTC
Duration
8h 10m
Detected by Pingoru
Jan 20, 2022, 04:50 AM UTC

Affected components

Subscan Polkadot APISubscan Kusama API

Update timeline

  1. investigating Jan 20, 2022, 04:50 AM UTC

    We noticed that some users are experiencing high latencies of Subscan API. We have started to investigate the issue and later updates will be posted on our status page.

  2. monitoring Jan 20, 2022, 08:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 20, 2022, 01:00 PM UTC

    This incident has been resolved.