Subscan incident

Subscan API Degraded Performance

Minor Resolved View vendor source →

Subscan experienced a minor incident on April 7, 2022 affecting Subscan Polkadot API and Subscan Kusama API and 1 more component, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2022, 03:00 AM UTC
Resolved
Apr 07, 2022, 06:04 AM UTC
Duration
3h 4m
Detected by Pingoru
Apr 07, 2022, 03:00 AM UTC

Affected components

Subscan Polkadot APISubscan Kusama APISubscan Moonbeam APISubscan Moonriver API

Update timeline

  1. investigating Apr 07, 2022, 04:29 AM UTC

    Subscan's infrastructures are now under unusually heavy load which impacts the performance of the API. We started investigating the issue. Any updates will be published on our status page.

  2. investigating Apr 07, 2022, 04:30 AM UTC

    Subscan's infrastructures are now under unusually heavy load which impacts the performance of the API. We started investigating the issue. Any updates will be published on our status page.

  3. monitoring Apr 07, 2022, 04:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 07, 2022, 06:04 AM UTC

    This incident has been resolved.