Subscan experienced a major incident on September 22, 2022 affecting Subscan Polkadot API and Subscan Kusama API and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Subscan Polkadot APISubscan Kusama APISubscan Moonbeam APISubscan Moonriver API
Update timeline
- investigating Sep 22, 2022, 02:39 AM UTC
Subscan's infrastructures are now under unusually heavy load which impacts the performance of the API. We started investigating the issue. Any updates will be published on our status page.
- identified Sep 22, 2022, 03:24 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 22, 2022, 03:27 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 22, 2022, 03:32 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 22, 2022, 03:51 AM UTC
This incident has been resolved.