Subscan experienced a major incident on February 20, 2023 affecting Subscan Moonbeam API, lasting 4h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 20, 2023, 01:50 AM UTC
We have noticed that the subscan API error rate is increasing, affecting acala/alephzero/altair/astar/bajun/basilisk/bifrost-p/calamari/centrifuge-parachain/clover-clv/composable/crab-parachain/darwinia-parachain/datahighway/efinity/encointer/genshiro/hydradx/integritee-para/int erlay/kintsugi/litmus/mangata/moonbeam/nodle/origintrail/parallel-heiko/parallel/phala/picasso/pioneer/polkadex/polymesh/quartz/robonomics/shadow/snow/statemint/turing/unique/zeitgeist network, we are investigating this issue
- identified Feb 20, 2023, 02:13 AM UTC
We have located the cause of the error and started an emergency recovery, currently only the moonbeam network is affected and the api is in an unavailable state.
- identified Feb 20, 2023, 03:24 AM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 20, 2023, 06:32 AM UTC
This incident has been resolved.