Stytch incident

Small percentage of SMS requests resulting in 500 errors

Minor Resolved

Stytch experienced a minor incident on September 1, 2026 affecting Message deliverability, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 04:30 PM UTC
Resolved
Sep 01, 2026, 05:27 PM UTC
Duration
57m
Detected by Pingoru
Sep 01, 2026, 04:30 PM UTC

Affected components

Message deliverability

Update timeline

  1. investigating Sep 01, 2026, 04:30 PM UTC

    A small percentage of SMS requests are currently resulting in 500 / internal\_server\_errors due to an upstream messaging issue.

  2. resolved Sep 01, 2026, 05:27 PM UTC

    This issue has been resolved.