Stytch incident

Increase in inappropriate 429 errors for SMS Sends in Consumer

Minor Resolved View vendor source →

Stytch experienced a minor incident on May 21, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 06:45 PM UTC
Resolved
May 21, 2025, 06:45 PM UTC
Duration
—
Detected by Pingoru
May 21, 2025, 06:45 PM UTC

Update timeline

  1. resolved May 21, 2025, 06:45 PM UTC

    Type: Incident Duration: 1 hour and 11 minutes Affected Components: Message deliverability May 21, 18:45:00 GMT+0 - Investigating - We saw elevated 429 rate limit errors inappropriately applied within our Consumer API for the OTPsSMSSend endpoint. Our B2B product and other SMS sending endpoints, e.g. OTPsSMSLoginOrCreate, were unaffected. May 21, 19:56:00 GMT+0 - Resolved - This incident has been resolved.