Stytch incident

Investigating SMS deliverability issues to AT&T Wireless

Minor Resolved

Stytch experienced a minor incident on September 9, 2026 affecting Message deliverability, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 02:30 PM UTC
Resolved
Sep 09, 2026, 05:00 PM UTC
Duration
2h 30m
Detected by Pingoru
Sep 09, 2026, 02:30 PM UTC

Affected components

Message deliverability

Update timeline

  1. investigating Sep 09, 2026, 04:44 PM UTC

    We're currently investigating SMS deliverability issues to AT&T Wireless.

  2. monitoring Sep 09, 2026, 04:48 PM UTC

    We've switched to an alternative messaging provider and are monitoring the result.

  3. resolved Sep 09, 2026, 05:00 PM UTC

    SMS are being sent successfully to AT&T numbers.