StrongDM incident

StrongDM Slack Integration is experiencing issues currently.

Major Resolved View vendor source →

StrongDM experienced a major incident on January 15, 2026 affecting API and API and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 06:57 PM UTC
Resolved
Jan 15, 2026, 07:32 PM UTC
Duration
35m
Detected by Pingoru
Jan 15, 2026, 06:57 PM UTC

Affected components

APIAPIAPI

Update timeline

  1. investigating Jan 15, 2026, 06:57 PM UTC

    Investigation has started. Updates to follow. At this time the only StrongDM component impacted is our Slack Integration.

  2. identified Jan 15, 2026, 07:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 15, 2026, 07:21 PM UTC

    We have rolled back to a previous version and the Slack Integration should now be working. If you are still having problems related to our Slack integration please reach out to Support: https://help.strongdm.com/hc/en-us/requests/new We are monitoring the situation.

  4. resolved Jan 15, 2026, 07:32 PM UTC

    This issue has been resolved. The cause: The SKU of certain customers was miscalculated by the Slack integration, resulting in affected customers losing functionality. A code change will be pushed out to make fix this issue.