StrongDM experienced a major incident on July 21, 2020 affecting Admin UI and API, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Admin UIAPI
Update timeline
- investigating Jul 21, 2020, 09:48 PM UTC
strongDM is currently experiencing intermittent service degradation and the engineering team is actively investigating.
- identified Jul 21, 2020, 10:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 21, 2020, 10:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 21, 2020, 10:34 PM UTC
Engineering has identified and addressed the cause of the service degradation. Normal service is now restored and we will continue to monitor system performance.