StrongDM incident

Longer Than Expected Duration to Process Query Logs

Minor Resolved View vendor source →

StrongDM experienced a minor incident on December 8, 2020 affecting Admin UI and API, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2020, 03:59 PM UTC
Resolved
Dec 08, 2020, 05:47 PM UTC
Duration
1h 48m
Detected by Pingoru
Dec 08, 2020, 03:59 PM UTC

Affected components

Admin UIAPI

Update timeline

  1. investigating Dec 08, 2020, 03:59 PM UTC

    strongDM is experiencing longer than expected duration to process query logs and the engineering team is actively investigating.

  2. monitoring Dec 08, 2020, 05:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 08, 2020, 05:47 PM UTC

    This incident has been resolved.