StrongDM incident

Heavy Database Load

Minor Resolved View vendor source →

StrongDM experienced a minor incident on October 18, 2021 affecting Admin UI and API, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2021, 06:07 PM UTC
Resolved
Oct 18, 2021, 07:49 PM UTC
Duration
1h 41m
Detected by Pingoru
Oct 18, 2021, 06:07 PM UTC

Affected components

Admin UIAPI

Update timeline

  1. investigating Oct 18, 2021, 06:07 PM UTC

    strongDM is experiencing heavy database load which may manifest in service degradation. The strongDM engineering team is actively investigating and we will update this incident as more information becomes available.

  2. investigating Oct 18, 2021, 06:09 PM UTC

    The database load has been resolved and the engineering team continues to investigate the root cause.

  3. monitoring Oct 18, 2021, 06:21 PM UTC

    The high database load condition has been resolved. Engineering continues to investigate root cause, and we are monitoring all systems actively.

  4. resolved Oct 18, 2021, 07:49 PM UTC

    This incident has been resolved.