StrongDM experienced a major incident on January 5, 2023 affecting Admin UI and API, lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Admin UIAPI
Update timeline
- identified Jan 05, 2023, 12:21 AM UTC
We are having an issue with our system email provider. This impacts password reset emails and other account-related emails. We are currently working and staying up to date with the provider and will provide further updates as soon as possible.
- resolved Jan 05, 2023, 03:02 AM UTC
Our email provider has provided a fix and we have verified that the issue is resolved. We are closing the incident as our provider has closed it on their side.