StrongDM experienced a major incident on April 19, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 19, 2023, 11:10 PM UTC
We released a server change this morning which increased the amount of data in each report generated by the reports library. This caused an increase in database activity that eventually led to operations timing out. This caused a brief outage in some server operations, primarily related to authentication. These lasted from 16:21 UTC to 16:29 UTC, upon which the issue was resolved. During this time period, end user queries completed successfully and no logging data was lost. We deployed a fix that prevents future impact on the database from operations related to the report library.