Strike incident

Onboarding & KYC issues

Minor Resolved View vendor source →
Started
Feb 04, 2026, 08:08 PM UTC
Resolved
Feb 04, 2026, 08:08 PM UTC
Duration
—
Detected by Pingoru
Feb 04, 2026, 08:08 PM UTC

Affected components

Onboarding & KYC

Update timeline

  1. investigating Feb 04, 2026, 08:00 PM UTC

    Status: Investigating We are aware of delays during Onboarding & KYC and are in the process of investigating. We're working as quickly as possible to assess all accounts in the order in which they were received. Please expect to hear from us should additional information be required to onboard your account. Affected components Onboarding & KYC (Degraded performance)

  2. resolved Feb 04, 2026, 08:08 PM UTC

    Status: Resolved Issues related to Onboarding & KYC should now be resolved. Affected components Onboarding & KYC (Operational)

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