Strike application issues

Update timeline

1. investigating Feb 05, 2026, 04:21 PM UTC

   Status: Investigating We are aware of issues with using Strike app and we are in the process of investigating. We will be writing a further update as soon as we can share more details. Affected components Exchange Rates (Full outage) Bitcoin Payments: On-Chain (Full outage) Onboarding & KYC (Full outage) Bitcoin Withdrawals (Full outage) Bitcoin Payments: Lightning (Full outage) Strike API (Full outage) Strike App (Android) (Full outage) Send Globally (Full outage) Banking Services (Full outage) Strike OAuth Connect (Full outage) Strike App (iOS) (Full outage) Buy Bitcoin (Full outage) Strike Dashboard (dashboard.strike.me) (Full outage)

2. identified Feb 05, 2026, 04:43 PM UTC

   Status: Identified We are starting to see services recovering, and are monitoring for additional performance issues. Affected components Strike API (Degraded performance) Bitcoin Payments: On-Chain (Operational) Onboarding & KYC (Operational) Strike OAuth Connect (Operational) Strike App (iOS) (Degraded performance) Bitcoin Payments: Lightning (Operational) Strike App (Android) (Degraded performance) Send Globally (Operational) Buy Bitcoin (Operational) Strike Dashboard (dashboard.strike.me) (Degraded performance) Exchange Rates (Operational) Banking Services (Operational) Bitcoin Withdrawals (Operational)

3. resolved Feb 05, 2026, 04:53 PM UTC

   Status: Resolved Strike services have fully recovered, and normal operation has resumed. Affected components Strike API (Operational) Strike App (Android) (Operational) Buy Bitcoin (Operational) Exchange Rates (Operational) Bitcoin Payments: On-Chain (Operational) Onboarding & KYC (Operational) Bitcoin Withdrawals (Operational) Strike App (iOS) (Operational) Bitcoin Payments: Lightning (Operational) Send Globally (Operational) Strike Dashboard (dashboard.strike.me) (Operational) Banking Services (Operational) Strike OAuth Connect (Operational)