Street Context incident

Authentication Errors at Login

Major Resolved View vendor source →

Street Context experienced a major incident on April 7, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2021, 09:49 PM UTC
Resolved
Apr 07, 2021, 01:30 PM UTC
Duration
—
Detected by Pingoru
Apr 07, 2021, 09:49 PM UTC

Update timeline

  1. resolved Apr 07, 2021, 09:49 PM UTC

    Several users reported authentication errors when attempting to log into their Street Contxt account. The root cause was identified as being located in our CDN (powered by a third-party vendor), impacting a small group of users. The issue was isolated by our Engineering team and rectified for all impacted users. Email delivery was NOT affected.