Street Context experienced a major incident on January 20, 2022 affecting Email Delivery, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Email Delivery
Update timeline
- investigating Jan 20, 2022, 02:10 PM UTC
Some users are reporting a delay in email delivery. We are currently investigating and hope to resolve shortly.
- monitoring Jan 20, 2022, 03:01 PM UTC
We have identified a likely root cause of today's email issue, and are monitoring closely. Delivery is gradually returning to normal.
- monitoring Jan 20, 2022, 03:07 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 20, 2022, 04:07 PM UTC
We've identified the root cause of this morning's email delay and corrected. Some users may have experienced longer than normal delivery times for email sent between 9:00am and 9:30am EST. All email is now relaying and delivering normally.