Street Context incident

Slow Email Delivery

Minor Resolved View vendor source →

Street Context experienced a minor incident on July 22, 2022 affecting Email Delivery, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2022, 04:08 PM UTC
Resolved
Jul 22, 2022, 06:48 PM UTC
Duration
2h 40m
Detected by Pingoru
Jul 22, 2022, 04:08 PM UTC

Affected components

Email Delivery

Update timeline

  1. investigating Jul 22, 2022, 04:08 PM UTC

    Some users are experiencing slow email delivery. We are currently investigating.

  2. monitoring Jul 22, 2022, 05:37 PM UTC

    We have deployed a fix for the email delivery delay and are currently monitoring the results.

  3. monitoring Jul 22, 2022, 05:50 PM UTC

    All email is now relaying and delivering as intended. Our team are continuing to investigate the root cause to ensure there is no recurrence.

  4. resolved Jul 22, 2022, 06:48 PM UTC

    This incident has been resolved.