Street Context incident

Platform Access

Minor Resolved View vendor source →

Street Context experienced a minor incident on August 11, 2022 affecting Platform and Email Delivery, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2022, 04:31 PM UTC
Resolved
Aug 11, 2022, 06:34 PM UTC
Duration
2h 2m
Detected by Pingoru
Aug 11, 2022, 04:31 PM UTC

Affected components

PlatformEmail Delivery

Update timeline

  1. investigating Aug 11, 2022, 04:31 PM UTC

    Some users are reporting an issue with accessing our platform. We are currently investigating.

  2. investigating Aug 11, 2022, 04:46 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 11, 2022, 05:33 PM UTC

    Users should now be able to log into their portals. Some emails sent in the past hour may be slower than normal to deliver. All current email is delivering normally. We are continuing to investigate the root cause.

  4. resolved Aug 11, 2022, 06:34 PM UTC

    Issue is now resolved. Our platform is fully accessible, and email is delivering as intended.