Street Context experienced a major incident on June 8, 2023 affecting Platform and Email Delivery, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
PlatformEmail Delivery
Update timeline
- investigating Jun 08, 2023, 01:35 PM UTC
Some users are reporting latency issues with our platform, as well as delays with sending email. We are currently investigating.
- monitoring Jun 08, 2023, 02:14 PM UTC
We've identified the root cause of the issue, and platform performance is returning to normal. Any emails that were delayed are now delivering as intended. We are continuing to monitor to ensure service is fully restored.
- resolved Jun 08, 2023, 02:37 PM UTC
We have verified that service has completely returned to normal.