Street Context experienced a minor incident on September 12, 2023 affecting Platform, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Platform
Update timeline
- investigating Sep 12, 2023, 05:28 PM UTC
Some users are reporting latency issues with their accounts. We are currently investigating. Please note that delivery is NOT affected...emails are delivering normally.
- monitoring Sep 12, 2023, 05:42 PM UTC
The root cause of the latency issue has been identified and corrected. Full service should now be restored. We will monitor closely to ensure the issue is resolved.
- resolved Sep 12, 2023, 06:04 PM UTC
We can confirm that the issue has been resolved. The platform is once again fully operational.