Street Context incident

Insights Data Delay

Minor Resolved View vendor source →

Street Context experienced a minor incident on April 30, 2025 affecting Platform and Data Streaming, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2025, 03:00 PM UTC
Resolved
Apr 30, 2025, 03:22 PM UTC
Duration
21m
Detected by Pingoru
Apr 30, 2025, 03:00 PM UTC

Affected components

PlatformData Streaming

Update timeline

  1. investigating Apr 30, 2025, 03:00 PM UTC

    Some users are reporting delays in readership data posting to their Insights dashboard and Emails tab. We are currently investigating. Please be advised that actual delivery of email is not affected.

  2. investigating Apr 30, 2025, 03:01 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 30, 2025, 03:13 PM UTC

    Root cause has been identified and missing data is catching up. Will move this issue to Resolved once fully recovered.

  4. resolved Apr 30, 2025, 03:22 PM UTC

    Our system has recovered and all missing data has been restored.