Street Context experienced a notice incident on May 18, 2021 affecting Email Delivery, lasting 4h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Email Delivery
Update timeline
- resolved May 19, 2021, 02:01 AM UTC
We observed a delay in some emails being delivered between 5:07 PM EDT and 5:40 pm EDT. Our engineering team has since issued a fix, and as of 9:12 pm EDT, all affected email had relayed through our application server and delivered. Affected users may see emails listed in their Insights multiple times, with contacts spread out amongst the multiple entries.