Streamtime incident

Streamtime Unavailable

Critical Resolved View vendor source →

Streamtime experienced a critical incident on April 28, 2020 affecting Frontend, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2020, 11:14 PM UTC
Resolved
Apr 29, 2020, 12:30 AM UTC
Duration
1h 16m
Detected by Pingoru
Apr 28, 2020, 11:14 PM UTC

Affected components

Frontend

Update timeline

  1. investigating Apr 28, 2020, 11:14 PM UTC

    We have had some reports of Streamtime app not being accessible. Our engineering team are investigating as we speak. We will update ASAP.

  2. identified Apr 28, 2020, 11:50 PM UTC

    Our team have identified the issue and implementing a solution to our AWS server machine.

  3. resolved Apr 29, 2020, 12:50 AM UTC

    We have resolved the issues affecting Streamtime and all services have been restored