Stream incident

Elevated API Errors

Notice Resolved View vendor source →

Stream experienced a notice incident on February 3, 2018, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2018, 06:46 PM UTC
Resolved
Feb 03, 2018, 06:46 PM UTC
Duration
Detected by Pingoru
Feb 03, 2018, 06:46 PM UTC

Update timeline

  1. resolved Feb 03, 2018, 06:46 PM UTC

    A small part of Stream's customers was impacted by an issue that caused notification feeds to be temporarily unavailable. Earlier today at 15:30 GMT a maintenance database migration was initiated; unfortunately the procedure did not clear the cached state of feeds correctly. This lead to reads not showing activities from before that time. At 16:00 UTC we remediated by flushing the stale cache which immediately fixed the problem. The issue did not affect any write operations such as adding/removing activities or following/unfollowing feeds. After some investigation we could find and amended the incorrect part of the maintenance operation. Apologies for the trouble and for bringing this up during the week-end.