Stream experienced a notice incident on August 8, 2018 affecting Personalization, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Personalization
Update timeline
- resolved Aug 08, 2018, 01:09 AM UTC
Our distributed realtime cluster uses Redis (on Elasticache) for state management. A failover of the Elasticache cluster caused realtime to be unavailable for 7 minutes. This issue has been resolved and we're investigating why the failover took 7 minutes. This impacted customers using Stream's websocket, SQS or Webhook firehose systems.