Stream incident

Realtime connections outage

Major Resolved View vendor source →

Stream experienced a major incident on May 9, 2023 affecting Personalization, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
May 09, 2023, 07:32 AM UTC
Resolved
May 09, 2023, 08:33 AM UTC
Duration
1h
Detected by Pingoru
May 09, 2023, 07:32 AM UTC

Affected components

Personalization

Update timeline

  1. investigating May 09, 2023, 07:32 AM UTC

    We are currently investigating an issue with our Feed Realtime service.

  2. identified May 09, 2023, 07:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 09, 2023, 08:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 09, 2023, 08:33 AM UTC

    This incident has been resolved.