Stream incident

High error rate on one of our Feed shards in the us-east region

Major Resolved View vendor source →

Stream experienced a major incident on May 9, 2024 affecting us-east, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2024, 01:51 PM UTC
Resolved
May 09, 2024, 02:38 PM UTC
Duration
46m
Detected by Pingoru
May 09, 2024, 01:51 PM UTC

Affected components

us-east

Update timeline

  1. investigating May 09, 2024, 01:51 PM UTC

    We are currently experiencing a high error rate on one of our Feed shards in the us-east region. Our team is actively working to resolve the situation.

  2. identified May 09, 2024, 01:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 09, 2024, 02:38 PM UTC

    The shard has been recovered and the incident has been resolved. Our team is currently conducting an internal investigation to determine the root cause of the issue.